Privacy Policy
Who we are
https://www.redsercom.com.
Information
REDSERCOM SERVICES may request or collect personal information from users and customers online in a variety of ways, including through online forms, typically at the time they wish to request information or order products and services, and other instances where users and customers are invited to voluntarily provide such information. Some of the data we collect is information that personally identifies you and may include your name, email address, mailing address, phone numbers, payment account information, and other information necessary to provide the requested services. REDSERCOM SERVICES also maintains a record of contacts for customer or technical support.
REDSERCOM SERVICES may also collect information about how users access the website through log files and the use of cookies, and through third-party services such as Mouseflow and Google Analytics. Such information may include standard information from your web browser (such as browser type and language), your Internet Protocol (“IP”) address, and actions you take on REDSERCOM SERVICES websites (such as web pages visited and links clicked). To opt out of Mouseflow, please visit www.mouseflow.com/opt-out/.
What are Cookies?
A cookie is a piece of data that is stored on a user’s computer and is linked to information about the user. We may use both session ID cookies and persistent cookies. In the case of session ID cookies, once you close your browser or log out, the cookie ends and is deleted. A persistent cookie is a small text file that is stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for deleting persistent cookies. Session ID cookies may be used by REDSERCOM SERVICES to track user preferences while visiting the website. They also help minimize loading times and save on server processing. Persistent cookies may be used by REDSERCOM SERVICES to store, for example, whether you want your password remembered or not, and other information. The cookies used on the REDSERCOM SERVICES website do not contain personally identifiable information.
Log Files
Like most standard websites, we use log files. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
How We Use and Share This Information
REDSERCOM SERVICES may use and share your personal information to provide the requested services. For example, your information may be provided to the domain registrar to process domain registrations, or to the relevant certificate authority to request an SSL certificate on your behalf. We will also share your information to the extent necessary to comply with ICANN rules, regulations and policies, and if your domains are not set up for private registration, the publicly available WHOIS record will contain personal information, including but not limited to your title, first name, last name, domain name, email address, country, and phone number.
REDSERCOM SERVICES must provide some of your personal data to request an SSL certificate from the certificate authority. By submitting a request to order or renew an SSL certificate through REDSERCOM SERVICES, you agree that REDSERCOM SERVICES will provide all necessary personal data to the certificate authority to fulfill the request and you acknowledge and understand that REDSERCOM SERVICES acts solely as an intermediary between the client and the certificate authority, in order to facilitate the order or renewal of the certificate. REDSERCOM SERVICES has no influence on the outcome of an SSL certificate request and cannot guarantee that any SSL certificate order or renewal request will be accepted.
REDSERCOM SERVICES may also use personally identifiable information collected by REDSERCOM SERVICES to contact customers regarding products and services offered by REDSERCOM SERVICES and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information and share it with trusted third parties for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts, including, without limitation, for customer review purposes. REDSERCOM SERVICES will not sell or otherwise share this information with a third party for the third party’s marketing purposes unless you specifically authorize such disclosure of information.
REDSERCOM SERVICES may also disclose aggregated and anonymous data based on information collected from users to potential investors and partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In the event of a sale of REDSERCOM SERVICES, information collected from users may be transferred to the new owners.
REDSERCOM SERVICES may at any time engage third parties, including its own subsidiaries and affiliated companies, to retain, analyze or otherwise store or manipulate data it receives from its customers. In all such cases, third party service providers shall treat all such data with the same degree of care as REDSERCOM SERVICES and shall be prohibited from disclosing such data to any other person or party, except as otherwise provided in this Privacy Policy.
REDSERCOM SERVICES uses payment account information solely to verify the financial qualifications of prospective Customers and to collect payment for services provided by REDSERCOM SERVICES.
By registering with REDSERCOM SERVICES, you agree that REDSERCOM SERVICES may use your directly personally identifiable usage data for up to 6 months in order to tailor websites, products and services to your needs, as well as for personalized advertising.
Google Analytics
We use “Google Analytics” to collect information about the use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visited this Site, rather than your name or other identifying information.
We use the information we receive from Google Analytics solely to improve the services of this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on future visits to this Site by disabling the Google Analytics cookie in your browser (https://tools.google.com/dlpage/gaoptout/).
Special Offers and Updates
Our customers and users will occasionally receive newsletters or emails with information about products, services or special offers. Out of respect for the privacy of our users, REDSERCOM SERVICES offers you the opportunity to opt out of receiving these types of communications.
Service Announcements
On rare occasions, it is necessary to send a strictly service-related announcement, for example if our service is temporarily suspended for maintenance. Users typically cannot opt out of receiving these communications, although they may deactivate their account. However, these communications are not promotional in nature.
Disclosures Required by Law
While we make every effort to preserve your privacy, we may need to disclose personal information when required to do so by law or if REDSERCOM SERVICES believes that disclosure is necessary to protect the rights of REDSERCOM SERVICES and/or to comply with a judicial proceeding, court order, subpoena, or other legal process. REDSERCOM SERVICES may also disclose information about you if we determine that for reasons of national security, law enforcement, or other matters of public importance, disclosure is necessary.
Third-Party Websites
The REDSERCOM SERVICES website contains links to other sites. Please be aware that REDSERCOM SERVICES is not responsible for the privacy practices of such sites or their customers. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The REDSERCOM SERVICES Privacy Policy described herein applies solely to information collected by REDSERCOM SERVICES.
Maintenance of Information
Information provided to REDSERCOM SERVICES is kept indefinitely and may be stored in one or more databases maintained directly or indirectly by REDSERCOM SERVICES. REDSERCOM SERVICES employs industry-standard security measures to protect the confidentiality of information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such loss or alteration. Any other particularly sensitive information, such as credit card numbers collected for business transactions, is encrypted before transmission to REDSERCOM SERVICES. Your use of REDSERCOM SERVICES Inc. Services may result in the international transfer of information, including within or outside of the United States. By visiting, accessing this site, or using the Services of REDSERCOM SERVICES Inc., you agree to such transfers.
While REDSERCOM SERVICES uses industry-standard measures to protect your information, no security measures are foolproof and it is impossible to guarantee complete security of data sent or maintained over the Internet.
Your Responsibility
You are responsible for the security of your customer ID and passwords. Be sure to keep them in a safe place and do not share them with others. Always remember to log out after you end your session to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or Internet café, but even when you are using your private computer at home. You are also responsible for keeping your contact and payment information up to date. You can update or change your registration information by logging into the REDSERCOM SERVICES Control Panel. REDSERCOM SERVICES must retain certain information, even after your account is terminated, so that REDSERCOM SERVICES can provide the requested services, comply with its legal obligations, or allow REDSERCOM SERVICES to resolve disputes or enforce its agreements.
Your California Privacy Rights
California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to PrivacyPolicy@redsercom.com or write to us at:
REDSERCOM SERVICES Inc. Privacy Rights
8906 West Flagler St, Ste 205 Miami-Florida, PA 33174
Changes to this Privacy Statement
REDSERCOM SERVICES reserves the right to change this Privacy Policy at any time, and such changes will be posted on the REDSERCOM SERVICES website.
Questions
Any questions regarding this Privacy Policy may be directed by email to PrivacyPolicy@redsercom.com.
To report abuse, please email abuse@redsercom.com.
Revised: October 1, 2024